Cancellation Policy

Training Class Cost

Your training fee is determined at the time of your registration. If you register for a class as a non-member but join the IACA at a later date, you are still responsible for the non-member training rate for any classes your registered for prior to becoming a member. If you are an IACA member but your membership has lapsed, please renew your membership and verify it is active before registering for a training class. you can check your membership status here.

If you transfer your registration to a non-IACA member within your organization, you will be responsible for paying the difference between the member and non-member rates.

Payments / Refunds

All payments are in U.S. Dollars (USD). Payments for IACA classes must be received 10 business days prior to the first day of class. If you wish to register for a class but won’t be able to make the payment in time, please contact us at training@iaca.net.

All refunds for credit card or PayPal payments will be subject to a 4% administrative fee to cover charges we must pay for those transactions.

Cancellations and Substitutions

Student cancellations or withdrawals from a class must be received by the Training Series Director via email at least 15 business days prior to the first day of class.

If your training fee has been paid but you cannot attend, you may transfer your registration to another person in your organization. If you transfer your registration to a non-IACA member, you will be responsible for paying the difference between the member and non-member rates. The IACA training director must be notified via email of any substitutions.

If a cancellation or withdrawal occurs within the 15 day period prior to the start of the class, class tuition will not be refunded to a student or organization and cannot be applied to future IACA classes. Exceptions to this cancellation policy can only be made by the Training Series Coordinator on a case by case basis.

Correspondence

To be certain you receive correspondence regarding the IACA Professional Training Series, please adjust your spam filter to accept incoming mail from the iaca.net domain, or from the email addresses notify@iaca.net and training@iaca.net. By registering for an IACA class, you consent to give us your name, email, and other information such as your country. We will use this information to contact you about training or other IACA business

Registration Eligibility

In general, anyone may register for any IACA class, regardless of employment, experience level, or membership status. Very rarely, a webinar will be restricted to “law enforcement only.” This means you must work for a law enforcement agency to participate, and must use your agency email address to register. These classes will be clearly marked. If you are unsure of your status, please email us with some information about your employment and we can advise you. If you register with a personal email address and fail to provide verification of your employment status,  your registration will be cancelled.

Aggressive, belligerent, hostile, inappropriate, or harassing behavior against other students, instructors, or Training Committee members will not be tolerated. Any registration may be cancelled at the discretion of the Training Director for violation of this policy. If the class has already started, the student in question will be removed from the course and the registration fee will not be refunded.

Refer a Colleague

Let your colleagues know about the benefits of the IACA!