IACA Technology Committee (TC)

Manny San Pedro – Technology Director (webmaster@iaca.net)

Manny San Pedro is a Project Manager with the Community Safety Unit at Toronto Community Housing, and a former Detective Constable with the Toronto Police Service. He retired with 26 years of service and has been involved full-time in the Crime and Intelligence field since 2004. He also runs an Independent Consulting Firm focused on developing solutions and providing analytical services for several law-enforcement, criminal justice, and regulatory agencies across Canada. He is also a Co-Writer, Co-Creator, and Creative Consultant in the development of a television police drama focused on a team of crime analysts in a major metropolis. Manny hosts the All About Analysis YouTube Channel featuring tutorials and interviews with analysts, investigators, police commanders, academics, and industry experts. He also serves as the current Vice President of the South Western Ontario Chapter of IALEIA, and is currently the IACA Technology Director. 

Kristi Hawley – Assistant Director

Kristi brings 14 years of policing experience in crime and intelligence analysis in the Greater Toronto- Hamilton area. She led a team of analysts in both Toronto and Hamilton Police Services and was the lead investigative analyst supporting major case investigations including Homicide and Victims of Crimes. She has extensive training in the field, as both trainer and trainee, is certified as a Geographic Profiling Analyst and has tremendous experience in creating intelligence products from the analysis of cell phone and financial data, open source information and other information related to crimes and criminal activity. Her analysis has been used to support the arrest, conviction and prosecution of high profile criminals. She testified to these work products in court on several occasions for a number of homicide cases. Other work involved strategic analysis for the deployment of resources and the division of labor, and officer response to calls and other community safety concerns/issues. In her new role with Metrolinx, an integrated transportation agency spanning across 11 police jurisdictions, Kristi is working to improve the sharing of information across law enforcement agencies. She has a keen interest in policing technologies and will continue to play a lead role in the design and delivery of analytical techniques and innovation in information systems in the law enforcement community.

Jennifer Loper – Assistant Director

Jennifer joined the Peoria (AZ) Police Department in 2015 after 10 years with the city. After managing numerous grants, the asset forfeiture program and background investigations on prospective employees, she transitioned to the role of Crime Analyst in 2017 and was recognized as Employee of the Year. With a passion for productivity, she’s committed to making processes and the distribution of information efficient, relevant and useful. She loves the diversity of her role and is equally excited about crunching numbers, assisting detectives, managing the agency’s intranet or participating in special projects. She loves to find effectual solutions and often partners with other divisions to improve their data management. Jennifer joined the executive board of the Arizona Association of Crime Analysts (AACA) as the Webmaster in 2018 and was named Member of the Year in 2019. Jennifer has a Bachelor of Arts in Sociology with a Law & Society Emphasis from University of California, Davis.

Michelle Jennings – GIS Portal Administrator

Michelle is a Geospatial Analyst for the Amtrak Police Department for the past 12 years.  She supports Amtrak’s efforts in intelligence led policing and supports various GIS Amtrak projects as needed.  With 20 years of GIS experience, she brings an extensive knowledge and understanding of the power of spatial analytics.  Her GIS experience spans from Police, Fire, 911 and CAD Administration for city, state and nationwide geographic areas.  In her current role at Amtrak, GIS is integral in defining deployment plans and recommendations for the Amtrak Police Department.

Christopher Brigger – GIS Portal Administrator

As a Divisional Crime Analyst with the Toronto Police Service, Chris is responsible for tracking occurrences daily and presenting any trends or patterns to the Crime Management Team in one of the busiest Divisions in the city. Prior to joining TPS, Chris worked as Senior Training and Support Specialist at Environics Analytics, a data analytics company. He also worked for MapInfo/Pitney Bowes for several years as a software trainer and curriculum developer. Chris holds a Bachelor of Environmental Studies in Geography from the University of Waterloo and an advanced diploma in GIS from the Nova Scotia Community College – Centre of Geographic Sciences.

Kristina Shull – Listserv/Discussion Forum Administrator

Elise Pierce – Listserv/Discussion Forum Moderator


Lauren Norman – Listserv/Discussion Forum Moderator

Lauren Norman is a Certified Law Enforcement Analyst (CLEA) through the International Association of Crime Analysts (IACA) and currently works as the Crime Analysis Manager for the LexisNexis Special Investigation Unit.  Lauren has worked as a law enforcement analyst on the local, state and federal level throughout her career specializing in violent crimes and homicide.  Lauren is also currently a DDACTS Subject Matter Expert (SME) working with the International Association of Directors of Law Enforcement Standards and Training (IADLEST) and NHTSA to present workshops around the country in support of the DDACTS philosophy.  She is a certified general instructor in NC and a regular guest lecturer at the NC Justice Academy.

Lauren holds a MA in Criminal Justice Administration from Methodist University and BA in Psychology and a BA in Criminal Justice from the University of North Carolina at Wilmington.  She has also completed the West Point Leadership Academy.  Lauren has over fifteen years of experience in law enforcement analysis, having previously served as a Criminal Intelligence Analyst with the North Carolina State Bureau of Investigation, the Raleigh Police Department and as the Criminal Justice Programs Manager for the NC Sheriffs’ Association.

Monica Deters – Listserv/Discussion Forum Moderator

Lorinda Navarro – Listserv/Discussion Forum Moderator

Lorinda has worked in law enforcement for over 28 years; first as a 9-1-1 communications specialist and then as a crime analyst beginning in 2001. As the only analyst with a smaller agency, she has had the unique opportunity of providing analytical support for the entire police department. Her duties include compiling statistics, conducting research for administrative needs, investigative research and products for the Criminal Investigations Unit, studies and mapping for the traffic unit as well as assisting with all employee backgrounds and is experienced in gathering and assembling information. She is a Terrorism Liaison Officer and is certified as a Criminal Intelligence Analyst.

About The Technology Committee

The Technology Director manages the IACA’s technology products, including the web site, social media presence, and telecommunications. Acts as a liaison to all other committees for their technology needs. This web site is the primary responsibility of the Technology Director, and it includes both programming and content development. This team also moderates the ListServe/Discussion Forum, Announce List and the IACA GIS Portal, ensuring that they keep in compliance with the guidelines. The Technology Committee’s Board Liaison is the IACA President.

Our Mission:

  • To provide a robust platform for the exchange of information and ideas through a comprehensive web site that serves as the internet’s most valuable resource for information on crime analysis and the IACA, and through a network of social media outlets
  • To facilitate communication among IACA members through email discussion, forums, collaboration platforms, and social media.
  • To manage all IACA technology needs in an efficient and effective manner
  • To anticipate, research, recommend and/or implement technology solutions for the IACA
  • To provide extensive management and administrative capacity to the IACA board and committee heads through the IACA website’s administrative content management system.

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